Skip to Main Content
Bruin Athlete

Student FAQ

  • Where is my course?
  • There may be a few reasons why your course is “missing” or not where you expected, such as the site not being published yet or because you just registered for the course (it takes a few hours for student enrollments to update in Bruin Learn). To learn more about finding your course, review the instructions in this guide: Why isn’t my course in Bruin Learn? 
  • Why don’t I get messages from my courses?
  • Review and change your Notification settings to ensure they are being delivered to the correct email address and at the frequency you prefer.To learn more, review the instructions in this guide: Adding and setting your default email address and notification settings in Bruin Learn. We strongly recommend you keep Announcement and Conversation Message notifications set to “notify me right away”. Many instructors use these for primary communications with the class. 
  • Why can’t I view the lectures in my course?
  • Ensure that third-party cookies are not being restricted on the page you are viewing. If the lecture is on Bruincast/UCLA Media Reserves, please ensure you are connected to the internet via UCLA Campus VPN. 
  • How do I get access to a course from a previous term?
  • You lose access to course sites two weeks into the start of the following term. Please contact your instructor to request extended access. They can follow the instructions in this guide: Course access after a term.