There was a Kaltura Service Interruption for Zoom Cloud Recording migration on 11/13/2023 at 2:00 pm that was restored at 6:25 pm. This affected Zoom Cloud Recordings migrating to My Media and Media Gallery.
Campus-Wide
iClicker Cloud underwent scheduled emergency maintenance on Wednesday, October 4, 2023 from 2:00 to 2:30 PDT. During this time, users may have needed to re-login to iClicker Cloud for access.
W.W. Norton experienced an outage that started on Tuesday, October 2, 2023 at 3:49 PDT and ended on Wednesday, October 4, 2023 at 2:13 PDT. Some W.W. Norton users were unable to use annotation and highlight features in Norton Ebooks and Norton Illumine.
Kaltura experienced a widespread outage that started on Thursday, September 28, 2023 at 1:45pm PDT and ended on Thursday, September 28, 2023 at 3:35 pm PDT. This included videos on Pages, My Media, and course Media Galleries.
Turnitin and Gradescope underwent scheduled maintenance on Saturday, October 28, 2023 from 1:00 – 1:30am PDT. During this time, Turnitin and some Gradescope features were unavailable.
Canvas experienced issues with their “Chat with Canvas Support” service (available in the Help menu) on Wednesday, September 27, 2023. They closed down their chat service while a fix was being implemented.
iClicker Cloud's service partner, Pusher, experienced intermittent issues that affected users attempting to run polls or sessions. More specifically, the Cloud desktop may not have appeared to receive student votes.
Pearson LTI 1.3 will undergo scheduled enhancement in December 2023. With this change, instructors can continue to utilize the Pearson app for course instruction.
The Peer Review Tool Pilot will take place in Fall 2023. With this change, the peer review functionality built in to the Canvas LMS will have less limitations in its features and workflows.
Bruin Learn / Canvas SIS Integration will undergo scheduled enhancement on Monday, November 27, 2023. With this change, there will be a back-end re-architecture and migration of existing SIS integration services from on-premise to AWS for the provisioning of Canvas Course sites and Sections in Bruin Learn.