UCLA Video Reserves, accessed via UCLA Media Reserves in Bruin Learn, experienced an outage that started on Thursday, February 27, 2025, at 12:00 pm PT and was resolved on Thursday, February 27, 2025, at 3:13 pm PT.
Outages
Duo experienced an outage with SMS/phone delivery across all deployments that started on Thursday, February 13, 2025, at 9:45 am PT and was resolved on Thursday, February 13, 2025, at 3:53 pm PT.
Kaltura "My Media" experienced a service interruption for Zoom Cloud Recording migration that started on Tuesday, January 21, 2025 at 10:00 am and was resolved on Tuesday, January 21, 2025 at 4:05 pm. As a result, most recent Zoom cloud recordings were not processing in Kaltura. This primarily impacted instructors who rely on Kaltura to share their Zoom Cloud recordings.
Bruin Learn / Canvas experienced an outage that started on Friday, November 22, 2024, at 9:17 am PT and was resolved on Friday, November 22, 2024 at 9:43 am PT. During this time, users may have encountered "500 Page Errors" when accessing Bruin Learn.
UCLA Media Reserves / BruinCast experienced an outage on Friday, September 27, 2024. When users attempted to play a video for Fall courses on BruinCast through UCLA Media Reserves, an error message appeared.
Poll Everywhere experienced an outage that started on Wednesday, June 12, 2024, at 12:41 pm PT and was resolved on Wednesday, June 12, 2024, at 3:05 pm PT. The ability to sync rosters was unavailable on PollEverywhere.com. More specifically, a "Content missing" page appeared instead of the roster sync dashboard.
Bruin Learn / Canvas experienced an outage that started on Wednesday, June 12, 2024 at 10:10 am PT and was resolved on Wednesday, June 12, 2024, at 11:07 am PT. Users may experience slow load times and/or the following error message in Canvas: "This website is under heavy load".
UCLA Media Reserves experienced an outage that started on Sunday, April 21, 2024, at 4:00 PDT and was resolved on Sunday, April 21, 2024, at 7:15 PDT. During this time, there was an interruption accessing BruinCast videos via UCLA Media Reserves.
Poll Everywhere experienced an outage that started on Wednesday, April 3, 2024, at 2:49pm PDT and was resolved on Wednesday, April 3, 2024 at 3:42pm PDT. During this time, users were unable to insert activities into Google Slides presentations, and placeholders did not show slide content in other presenter applications.
Bruin Learn / Canvas experienced an outage that started on Tuesday, February 13, 2024, at 8:54 am PST and was resolved on Tuesday, February 13, 2024, at 10:23 am PST.