UCLA Media Reserves / BruinCast experienced an outage on Friday, September 27, 2024. When users attempted to play a video for Fall courses on BruinCast through UCLA Media Reserves, an error message appeared.
Outages
Poll Everywhere experienced an outage that started on Wednesday, June 12, 2024, at 12:41 pm PT and was resolved on Wednesday, June 12, 2024, at 3:05 pm PT. The ability to sync rosters was unavailable on PollEverywhere.com. More specifically, a "Content missing" page appeared instead of the roster sync dashboard.
Bruin Learn / Canvas experienced an outage that started on Wednesday, June 12, 2024 at 10:10 am PT and was resolved on Wednesday, June 12, 2024, at 11:07 am PT. Users may experience slow load times and/or the following error message in Canvas: "This website is under heavy load".
UCLA Media Reserves experienced an outage that started on Sunday, April 21, 2024, at 4:00 PDT and was resolved on Sunday, April 21, 2024, at 7:15 PDT. During this time, there was an interruption accessing BruinCast videos via UCLA Media Reserves.
Poll Everywhere experienced an outage that started on Wednesday, April 3, 2024, at 2:49pm PDT and was resolved on Wednesday, April 3, 2024 at 3:42pm PDT. During this time, users were unable to insert activities into Google Slides presentations, and placeholders did not show slide content in other presenter applications.
Bruin Learn / Canvas experienced an outage that started on Tuesday, February 13, 2024, at 8:54 am PST and was resolved on Tuesday, February 13, 2024, at 10:23 am PST.
On Wednesday, 12/6/2023, Gradescope experienced a service incident. Our internal testing revealed latency issues in syncing the course roster and grades, affecting operations between 7:35 am and 10:27 am.
There was a Kaltura Service Interruption for Zoom Cloud Recording migration on 11/13/2023 at 2:00 pm that was restored at 6:25 pm. This affected Zoom Cloud Recordings migrating to My Media and Media Gallery.
Poll Everywhere is deploying a new version of Poll Everywhere for Windows. Starting on Tuesday, October 17, 2023, from 12:30 - 2:32 PDT, users may have experienced issues logging in using Windows Version 4.0.0.
W.W. Norton experienced an outage that started on Tuesday, October 2, 2023 at 3:49 PDT and ended on Wednesday, October 4, 2023 at 2:13 PDT. Some W.W. Norton users were unable to use annotation and highlight features in Norton Ebooks and Norton Illumine.