Some MyUCLA users may have experienced issues with accessing Bruin Bill, Transcript, Registration Status, and other MyUCLA applications, including the Bruin Learn Course Manager and the TA Sites web apps on Friday, September 8, 2023.
Outages
iClicker Cloud's service partner, Pusher, experienced intermittent issues that affected users attempting to run polls or sessions. More specifically, the Cloud desktop may not have appeared to receive student votes.
Hypothesis and Canvas SpeedGrader experienced an outage on Thursday, August 24, 2023. The issue was resolved on the morning of Monday, August 28, 2023. Annotations made during this period will not display under your Canvas To Do list for your course and will not display in SpeedGrader unless the student has an annotation before or after Thursday, August 24, 2023 at 9am ET and Monday, August 28, 2023 at 11am ET.
On Wednesday, June 14th, the IT Support Center reported network connectivity issues in multiple sites. Services have been restored.
Some users may not be able to successfully upload large file attachments to graded discussions in Bruin Learn / Canvas.
iClicker Classic’s remote registration service became unavailable on April 5, 2023. This affected students registering their remote ID from iclicker.com and through LMS integrations.
On Thursday, March 23rd, the campus data center reported power issues that impacted IT Services. Services such as Bruin Learn Media Reserve, TA Sites Web App, Bruin Learn Course Manager, and SIS Integrations were impacted.
Kaltura Quick Recorder, also known as Express Capture, is cutting off videos early when the stop button is pressed. Recordings are being cut off by an average of 2 to 4 seconds.
BruinCast recordings starting the afternoon of February 7, 2023 were not displaying in Bruin Learn Media Reserves. This issue was resolved on the evening of February 7, 2023.
On January 19, 2023, there was a technical error causing lived names to not be properly displayed on Bruin Learn for several hours. This error was resolved on January 20, 2023.